Policy · Shipping

Removable modules still need one protected route.

These concepts are made to order. Carrier, packing, insurance, dispatch window and charges are confirmed in the final quote rather than assumed from a flat rate.

Before dispatch

Destination, recipient details, access constraints and a practical arrival buffer must be confirmed. Loose modules are checked against the approved packing plan.

In transit

Tracking is shared where the selected carrier supports it. Delays caused by incorrect address data or circumstances outside the carrier’s control are handled case by case.

On arrival

Inspect the outer carton, walnut surfaces, modules and electronics if supplied. Photograph material damage before moving parts or discarding packaging.